Is Online Banking Safe? – Here Are The Pros And Cons

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Yes, online banks are safe – here are the pros and cons.

Is online banking safe and secure? A ton of people believe that it isn’t — you may have heard from a friend or family member that their card was skimmed or robbed at an ATM or you may have experienced it yourself.

Online bank account safety should naturally be a concern for most Americans.

So if you wanted to learn how to boost your banking safety. We’ll share ways to boost your banking security in this post.

Do Hackers Hack Banks?

Online banks are growing at a steady pace as 51% of U.S. adults bank online. This means a steady pace of hackers is flocking to find ways to penetrate the system. Large financial banks have to defend against thousands of cyberattacks every day.

A recent Capital One Breach this year shows a bank hacker needs just one gap to wreak havoc. They were the victim of a cyberattack where over 100 million people’s information was captured. A single weak spot was all the hacker needed to capture all this sensitive data. Just this year, there have been 3,494 successful cyberattacks against financial banks, according to reports filed with the Treasury Department’s Financial Crimes Enforcement Network.

These figures would concern anyone that banks online — including you and me. But does that mean you should completely stop banking online?

Related: Best Checking Accounts

Are Online Banks Safe to Use?

The short answer is yes. Banks that are online-only are safe, given that they have FDIC insurance. The Federal Deposit Insurance Corporation is an independent federal agency insuring deposits in U.S. banks and thrifts in the event of bank failures. So if you are a member of an online bank that has FDIC insurance, your money is insured up to $250,000.

So even in the event that a hacker steals your money, you will be safeguarded. Your online bank has to reimburse you for your losses if reported within 60 days. This is a reason why many people track their finances on a weekly basis by using free money management tools like Mint and Personal Capital.

However, this doesn’t mean that you shouldn’t be aware of the risks associated with online banking.

Related: Understanding Infinite Banking: Does It Make Sense For You?

Pros of Online Banking


Online banking is convenient because you can access your account from anywhere with an internet connection, which is great for when you’re traveling. You can also typically check your account balance, view transaction history, and transfer money without having to go into a branch.

But there’s an allure for online banking that goes beyond the 24/7 convenience.

Highest APYs Nationwide

You can earn the best interest rates on your money by using an online bank. That’s because online banks don’t have the same overhead costs as brick-and-mortar banks, so they can pass those savings on to their customers in the form of higher interest rates.

No Maintenance Fees

Another benefit of banking online is that you won’t have to pay monthly maintenance fees. This can save you a significant amount of money over time, especially if you have multiple accounts.

Better Budgeting Tools

Many online banks offer budgeting and tracking tools that can help you stay on top of your finances. These tools can be helpful if you’re trying to get out of debt or save for a major purchase.

Some online banks also offer features that can help you avoid overdraft fees, such as balance alerts or automatic transfers from a savings account.

FDIC-Insured

All banks, regardless of whether they’re online or brick-and-mortar, are FDIC-insured, so you can rest assured that your money is safe in the event of a bank failure.

Fee-Free Access to ATMs

Many digital bank accounts provide free ATM access via a large network of ATMs, making it easier to locate free ATMs than visiting your physical bank’s ATM.

Cons of Online Banking


Anyone who banks online faces these common risks. Learn more about them so you can protect your information — and money.

Poor Customer Service

Poor customer service is one of the most common risks associated with online banking. While banks are required to provide customer service, the quality of that service can vary greatly. In some cases, customers have had difficulty getting their questions answered or resolving problems in a timely manner compared to traditional banks. Digital banks offer lots of benefits but fall short of customer service.

There are many online banks with poor customer care. This includes someone you can contact if something goes wrong. Instead, most provide only a chatbox or email address, with no assurance that anyone will reply. As a result, consumers are frequently unable to resolve billing or account issues—or even access their own money.

Phishing

Phishing is a fraudulent attempt to steal your personal email and is usually done through emails. People who phish create fake websites that look real but are designed to steal your information. The goal of the phisher is to have you click the link in the email and get sent to the fraudulent website, and once you enter your credit card, password, or other account data, the phisher then has it.

Odds are that if you check your spam folder you’ll see tons of phishing emails. See if you can identify why the phishing email below is malicious:

is online banking safe

You might have spotted a few mistakes — it is from a Comcast email (not Bank of America), it not sent directly to the recipient, grammatical errors, the text does not match, and the hyperlink is to a different site. How alarming is that?

Related: 11 Best International Money Transfer Apps to Use

Identity Theft

According to Experian, Identity theft is when someone steals your personal information and uses it without your permission. There are several forms of identity theft, and each one can affect you in a different way. The most common forms of identity theft are:

  • Driver’s license ID Theft
  • Social Security ID Theft
  • Medical ID Theft
  • Character/Criminal ID Theft
  • Financial ID Theft

The goal of the criminal is to get as much information from you as possible. According to CreditKarma, identity theft is hard to protect against because hackers can obtain your information in a data breach. So it can happen to anyone and the effects can be damaging.

Related: What are Overdraft Fees and How Can You Avoid Them?

Keylogging

A keylogger (short for keystroke logger) is software that tracks or logs the keys struck on your keyboard, typically in a covert manner so that you don’t know that your actions are being monitored. So if you click a suspicious link or visit a shady website you can have a keylogger installed on your device — which will record your keystrokes to steal passwords and other sensitive information.

Lack of Personal Interaction

Another risk of online banking is the lack of personal interaction. Unlike traditional banks where customers can go into a branch and speak to a teller or banker face-to-face, most online banks offer very little in the way of personal interaction. This can be frustrating for customers who prefer to have that type of interaction when managing their finances.

Online Banks Can Go Offline

While online banks are convenient, one of the risks is that they can go offline. This can happen for a variety of reasons, including technical difficulties, power outages, or even cyberattacks. When this happens, customers may not be able to access their accounts or conduct transactions.

This can be a major problem if you need to access your account urgently or if you’re in the middle of a transaction when the bank goes offline. In some cases, you may not be able to get your money back if the transaction doesn’t go through. However, It seems no bank is immune to these problems. Technical outages happen to financial institutions – online-only and brick-and-mortar alike — worldwide.

How to Protect Yourself

As you can see online banking has some risks so we’ve outlined some tips to make sure you’re protected.

Choose an Account with Two-Factor Verification

Try to use an online bank account that offers two-factor authentication (2FA) for added security. In 2022 a lot of, but not all, online banks offer this service which is an extra layer of protection used to ensure the security of online accounts beyond just a username and password.

More websites and online banks are using this to provide additional layers of security. If you’re not using it, you should check to see if your online bank offers it and turn it on.

Related: Never Pay a Bank Fee Again: How to Avoid Extra Charges and Keep More of Your Money

Create a Strong Password

Make sure that you create a secure password and that your password is strong. Using a password manager helps here since it can create strong passwords but also remember them for you. If you don’t have a password manager, making sure you use a mix of upper and lower case letters, numbers, and special characters are key.

Always keep away from using any ordinary words or phrases and on no account create a password that holds your name, initials, or your date of birth. If your online bank permits it, then be sure to change your passwords every few months.

Use Security Software

Security software is necessary these days, no matter what you are using your computer for. At the very least, make sure you are running antivirus software that scans your device weekly.

This will make sure you are protected from trojans, keyloggers and other types of malware that could be used to gain entrance to your financial data. In addition, make sure that you are updating the antivirus software so there aren’t any security holes that you are missing.

Related: Invest Smarter with Swell: Invest and Make a Difference‎

Avoid Clicking Phishing Emails

Pay attention to your emails before clicking on anything. Phishing emails can look very real if done correctly. As discussed earlier, this is a common practice by hackers who want to get your password credentials and information from you for malicious reasons.

When using any digital bank and you log in to ‘your account’ — they will take your username and password and, ultimately, your cash. So it is always safer to enter your online bank account by typing the address into your browser instead of visiting the site through a link.

Also, be attentive to unwanted phone calls that claim to be from your bank. Your bank generally will want you to answer a safety question and they never ask for passwords or PINs (they may ask about for some letters or numbers from them but in no way the entire thing).

Monitor Your Banking Accounts Regularly

It should go without saying that checking your bank report every month is a good routine to get into as any unauthorized transactions will be there to monitor. Also, make sure you are up to date on the best credit card safety tips

You have the due diligence to monitor your online banking accounts and take advantage of the fact that you can check from your phone or laptop in seconds to see if your accounts remain safe.

Best Online Banks: Free Checking and High-Interest Savings

If you’re considering switching to an online bank, here are a few of the best options:

Chime: Best Overall

Chime is our top pick for the best online financial technology company overall. It offers a fee-free account with no minimum balance, plus plenty of features to help you manage your money.

You can get paid up to two days early with direct deposit, and there’s no monthly fee*. You’ll also get a free debit card, which you can use to make purchases or withdraw cash from ATMs.

Plus, Chime has a network of more than 60,000+ fee-free ATMs nationwide1 . If you’re looking for an online option that offers all the features you need without any hidden fees, Chime is our top pick.

Chime
4.5

Chime is an award-winning mobile banking app with no monthly fees that can get you paid up to 2 days early with direct deposit. With over 135,000+ five-star reviews, Chime makes mobile banking easy with a modern and intuitive banking app that handles everything from tracking your spending and savings to paying friends.

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*Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date.

1 Out-of-network ATM withdrawal fees may apply except at MoneyPass ATMs in a 7-Eleven, or any Allpoint or Visa Plus Alliance ATM.

Aspiration: Best for Social Good

If you’re looking for an online bank that gives back, Aspiration is a great choice. It’s a fee-free account with no minimum balance, and it offers a host of features to help you manage your money. They are one of the only banks to offer up a 5% interest savings account for its members.

Plus, Aspiration will donate 10% of its profits to charities focused on social good. So, not only can you avoid fees and get a great interest rate, but you can also feel good about supporting a worthy cause.

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Current: Best for Teens

Current is a great option for teenagers who are just starting to manage their own finances. It’s a fee-free account with no minimum balance, and it offers a debit card with parental controls.

Plus, Current has a cool feature that lets you round up your purchases to the nearest dollar and save the difference. This can be a great way for teens to start saving for their future.

Current
4.5

Current is a mobile banking app with a Visa debit card that gets you paid up to two days faster with direct deposit and gives you free overdraft up to $200 with no hidden fees. Earn up to 15x points on purchases that are redeemable for cash back, 55,000 fee-free in-network ATMs, and instant gas hold refunds.

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SoFi: Best for Interest Rates

SoFi is a great option if you’re looking for high-interest rates on your savings. It offers a fee-free account with no minimum balance, and it provides up to 1.25% APY on your money.

Plus, SoFi offers a host of other financial products, such as student loan refinancing and personal loans. So, if you’re looking for a one-stop shop for all your financial needs, SoFi is a great option.

SoFi Bank
4.5

Earn more on your money with 2.50% APY and up to a $275 bonus when you direct deposit into a SoFi Checking and Savings account. Plus, pay no account or overdraft fees, get 2-day-early-paycheck, and more.

Learn More

CIT Bank: Best for CDs

CIT Bank is a great choice if you’re looking to invest in a CD. It offers a wide variety of terms and rates, and it doesn’t charge any account fees.

Plus, CIT Bank is FDIC-insured, so you can rest assured that your money is safe. You can also benefit from viewing the latest CIT Bank promo codes to get the latest sign up bonuses.

CDs from CIT Bank

CIT Bank CDs provide a safe, secure way to grow your savings. Choose from a selection of CD rates and terms to help you stay on target for your savings goals.

Learn More

If you’re considering switching to an online bank, there are a few things to keep in mind. Make sure to research the different options and find one that best suits your needs.

Is an Online Bank Right for You?

Now that you know the pros and cons of online banking, you can decide if it’s the right choice for you.

If you’re comfortable managing your finances electronically and don’t mind doing it without personal interaction, then an online bank could be a good option. Just be sure to research the different banks to find one that fits your needs and offers the features you’re looking for.

You should also keep in mind that online banks are subject to the same risks as any other financial institution, so it’s important to choose a bank that is FDIC-insured and has a good reputation.

While there are some risks to consider, online banking can be a convenient and easy way to manage your finances. Just be sure to do your research and choose a reputable bank.

Have you ever used online banking? What was your experience? Let us know in the comments below.

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About the author

Brian Meiggs
Brian Meiggs
Brian Meiggs is a personal finance expert, and the founder of My Millennial Guide, a personal finance site helping you put more money in your pocket. He helps millennials follow the smart money in order to increase their earning potential and start building wealth for the future. He regularly writes about side hustles, investing, and general personal finance topics aimed to help anyone earn more, pay off debt, and reach financial freedom. He has been quoted as a top personal finance blogger in major publications including Yahoo! Finance, NASDAQ, Discover, MSN Money and more.
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