Cushion App Review: Is Cushion.ai a Scam or Legit?

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Cushion is the first app to use artificial intelligence, advanced fee-detection technology, and bank-level encryption to automatically negotiate bank and credit card fees on your behalf.

I think we can all agree that bank fees are a pain. I recently got charged a monthly maintenance fee on one of my bank accounts that I don’t even use — it was $12.00 or $144 a year. *sigh*

I knew there had to be a way to get refunded these absurd bank fees beyond meeting the bank’s monthly requirements. This is where Cushion can work for consumers.

cushion app

The web app Cushion leverages artificial intelligence, advanced fee-detection technology, and bank-level encryption to automatically negotiate credit card and bank fees on your behalf.

The first of its kind, Cushion tackles fees and charges of all kinds—from overdraft and late fees, to credit card interest charges, service charges, ATM fees, and more.

Cushion’s annual membership options, starting at $36 per year, allow users to keep 100% of their refunds. The plans vary in price, number of negotiations, and are all billed annually.


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cushion fees

Let’s dive into this Cushion review.

How Do You Sign Up For Cushion?

Go to Cushion on your desktop or mobile device. The process is quick, easy, and secure. To sign up, first you’ll need to enter your phone number within the mobile app.

Next, you’ll be asked to connect the bank or credit card accounts you’d like Cushion to continuously scan. Cushion supports all 15,000 U.S. banks and credit unions. It also operates with high-security standards to protect data, and they never sell your personal information.

cushion app review

Next, you will verify your information, and select a subscription package. The packages start at $36/year for Basic, $48/year for People’s Choice, and $96/year for The Works.

cushion pricing

Once you’re connected, Cushion will monitor your accounts and will negotiate fees on your behalf. Once a negotiated has started, depending on your bank’s process this can take from 2 days up to 90 days.

How Fast Do Users Get Their Refunds?

Refunds are different for each user since everyone’s finances are unique; however, some new users get their first refund within hours of signing up. After connecting your accounts, Cushion will continuously scan your accounts for fees and calculate the best time to go after them to maximize your chance of getting a refund.

After completing more than 100,000 negotiations, Cushion has learned what works and what does not. The best part is that Cushion helps you fix and avoid financial mistakes by doing all of the hard work for you and you can get refunds for:

  • Wire transfer fees
  • Monthly service fees
  • Foreign transaction fees
  • Account maintenance fees
  • Minimum balance fees
  • ATM fees
  • Credit card interest charges
  • Late fees
  • Overdraft fees

They can even help you lower your interest rate on your credit cards. The average credit card interest rate in the US is 14.52%, according to data from the Federal Reserve. By lowering this rate you can literally save thousands of dollars.

Related: The Best Credit Cards

Is Cushion Free?

Cushion used to have a free Messenger feature. Due to popular demand, the company decided to part ways with the Facebook app.

Cushion’s new web app:

  • Is more user-friendly
  • Supports all 15,000 U.S. banks and credit unions
  • Offers a generous rewards program
  • Has simple, upfront pricing
  • Allows you to keep 100% of your refunds

Cushion’s annual membership options allow users to keep 100% of their refunds. The plans vary in price, number of negotiations, and are all billed annually.

Basic – $36/year

  • Up to 1 negotiation per month
  • Weekly fee scanning

People’s Choice – $48/year

  • Up to 3 negotiations per month
  • Daily fee scanning
  • Negotiation updates

The Works – $96/year

  • Unlimited negotiations
  • Daily fee scanning
  • Negotiation updates
  • Priority support

Competitors and Alternatives?

Actually, this is not the only mobile application whose goal is to provide people with an effortless way to get money back.

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Use the Personal Capital's Savings Planner to find out how much you need to save each year. Plan your retirement savings, emergency funds and progress towards paying down debt while budgeting and saving money.
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Truebill reviewTruebill
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This free app delivers on its promise to save you money effortlessly. You can use it to lower your bills, cancel unwanted subscriptions and bill negotiations.
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There are other alternatives, including Paribus, who offers a similar service to their mobile customers.

Paribus vs Cushion

The winner is Paribus — a free tool that can help you get your money back for your online purchases instantly just for signing up for free.

paribus review

Paribus offers more features and you can get cash back from dozens of online retailers. You also don’t have to do anything other than originally sign up for Paribus. The Cushion app may roll out this feature in the future, but the app is still new.

It’s as simple as that. You can learn more about Paribus in our Paribus review.

This free app will scan your emails for any purchase receipts from dozens of online retailers. You don’t even have to know about the price drop in order to get your refund. It’s 100% free and will save you a lot of money. I actually pocketed around $83.23 in the first few weeks of signing upRemember, it’s 100% free!

Paribus compensates us when you sign up for Paribus using the links we provided.

Is Cushion Worth It?

Cushion is definitely legit and does what it says it will do. Cushion—the name short for “financial cushion”—realizes that managing your finances and saving money is difficult. And it’s even more difficult when your bank, who is supposed to safeguard your money, profits from your mistakes.

Americans spend approximately $200 billion annually on bank and credit card fees, with more than $11 billion going to overdraft-related fees alone in 2019. 

Believe it or not, those fees and interest charges are negotiable. Unfortunately, banks and credit card companies make the negotiation process time-consuming and emotionally draining, which is why you need a digital solution—like Cushion—on your side.

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About the author

Brian Meiggs
Brian Meiggs is a personal finance expert, and the founder of My Millennial Guide, a personal finance site helping you put more money in your pocket. He helps millennials follow the smart money in order to increase their earning potential and start building wealth for the the future. He regularly writes about side hustles, investing, and general personal finance topics aimed to help anyone earn more, pay off debt, and reach financial freedom. He has been quoted as a top personal finance blogger in major publications including Yahoo! Finance, NASDAQ, Discover, MSN Money and more.

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Bottom Line:

Cushion is an app that automatically haggles with banks & credit card companies, on your behalf, to get back the money you've been charged in overdraft fees, wire transfer fees, foreign transaction fees, minimum balance fees, and more so everyone wins. I can't think of any reason why someone wouldn't work with Cushion